What’s most important right now? What’s getting in the way of us focusing as much of our energy on it as possible?
These questions have followed me through a failed startup, partnerships and product operations at Shopify, and co-building an AI-powered operating system at GrowthLoop.
Now I’m kicking off my Principal Product Operation journey at Fullscript, where I’ll be working on AI adoption, how the product org plans and ships, and the connective tissue between product, design, and commercial teams.
For all the titles and things, check out my LinkedIn. But here’s are a few samples of what I’ve worked on recently.
Case Studies
Shopify Editions
My role: Product Readiness VP of Product: “Stop including features that aren’t live. Or worse, aren’t good enough to be.” Head of Marketing: “Stop wasting creative cycles by dropping features at the last minute.”
The Winter 2025 Edition launched with 187 features. 98% were available to use. 0 launch-week surprises. No extra meetings, no extra reporting. Risk-scoring in SQL, automated monitoring, async escalations. The important things made visible. Everything else removed.
GrowthLoop Operating System (Grimoire)
My role: Product Operations CTO/CPO: “I can’t see where we’re investing our time. But we can’t distract engineers from building. And we need to move faster.” CRO: “Enterprise sales cycles are long and we are stuck if we don’t know what’s shipping when.”
Co-built Grimoire: an internal product delivery system that became (or exposted) the single source of truth for R&D investments, company OKRs, and GTM performance. AI-generated summaries powered weekly updates and executive reviews. In Q4 2025, 50% of code was AI-generated using a shared-context approach that enabled any human or agent could access the same company knowledge.
Shopify Enterprise Roadmap
My role: Enterprise Product Roadmap Interlock CRO: “We need product leaders in the room to discuss enterprise requests.” COO/VP of Product: “We’re building for millions of merchants and we don’t have time for live status updates.”
Unlocked 9 figures in pipeline. Sales had roadmap commitments they trusted enough to sell. Product found quick wins that unlocked new prospects. One live meeting hour per quarter. Automated status updates. Async discussion for everything else.